THE SINGLE CUSTOMER VIEW

Zaius processes and interprets customer interactions across every channel and device, then resolves identities to a single customer view so that marketers can understand, target, and convert shoppers more effectively. It’s the only CRM built for the scale and velocity of B2C marketers.

EVERY CUSTOMER INTERACTION IN ONE VIEW

Our Customer Profiles show you every interaction a customer has with your brand across channels and devices, including anything they’ve ever browsed or purchased, their lifetime value, average order value and price point, demographic details, location, and contact information, all in one view. This includes their anonymous behavior prior to being identified, giving you the context you need to effectively reengage and quickly drive a second purchase.

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INSTANT LIFECYCLE SEGMENTATION

Zaius automatically segments your customers by lifecycle stage based on a complete understanding of shopping behavior and interactions, so you can more effectively drive customers toward loyalty. Know your customer lifecycle by stage, including count and percent of customers, revenue and average order value, and average days to next purchase. And because each segment is dynamic and real-time, you can automate campaigns that respond to each customer in the moment to maximize conversion.

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IT’S NOT TOO GOOD TO BE TRUE

Zaius was built from the ground up to ingest customer data from all channels and devices at the event-level and automatically unify them into a single customer view. Using one-click integrations and flexible APIs, Zaius seamlessly collects customer behavior data from web, email, mobile, offline/point-of-sale, ERP, inventory, customer service applications, and call center systems. The best part? The average Zaius customer is fully integrated and back to marketing in less than four minutes.

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