Customers are demanding more personalized experiences when engaging with brands, and marketers are seeing amazing results when they can meet these demands. Zaius makes it easy for marketers and merchandisers to feature and promote the right products for each customer, including robust product recommendations and merchandising insights created bespoke for your brand by our data science team.
Building personalized experiences starts when Zaius connects with your ecosystem, centralizing your product catalog, order history, and each customer’s product interactions, from their first visit to their latest. Zaius’ data science algorithms automatically analyze these interactions to surface assistance in identifying products that may be under- or over-exposed, enabling you to feature or suppress those products in marketing campaigns, and increasing engagement and conversion.
Personalization can feel intimidating. But with Zaius, you can anticipate your shopper’s every need with powerful product recommendations that can be delivered across any channel. Whether a shopper needs to replenish an item or they are looking for the perfect gift, Zaius makes it easy to personalize content, giving you time back in your day to focus on other parts of your marketing program.
Zaius was built to make every single one of your customer interactions matter. It starts with the data, ends with the personal interaction, and creates a loop that continually refines your customer segments and ever evolves your personal activations. Get moving:
Learn what makes Zaius unique and how our CDP delivers the customer view you need to make service proactive.
Read how Zaius with Zendesk has become a competitive advantage for brands transforming their service experience.
Find out how the customer data you already have can be brought together for a stronger customer service experience.